Everything in a Faberlic consultant's results traces back to volume — the value of what is actually purchased, by you and by the people in your structure. Not how many people you have registered. Registrations without purchases produce a large-looking structure and a report full of zeros, which is the most common disappointment in the first year.
Two figures, two different jobs
| Figure | What it measures | Who controls it |
|---|---|---|
| Personal volume | Your own orders and your customers' orders | You, this week |
| Group volume | Everything your structure purchases, including yours | Other people, over months |
Personal volume responds to what you do today. Group volume does not, and treating it as if it should is a reliable source of frustration.
How either figure converts into discount or bonus is set out in the current compensation plan on faberlic.com. Deliberately no numbers here: terms differ by market and are revised, and a wrong figure repeated online is worse than no figure.
How often to check
Once per catalogue cycle — roughly every three weeks, when the new catalogue lands.
Daily checking is the habit to avoid. The number barely moves in a day, but every look carries a verdict attached, and a business measured hourly always looks like it is failing. Consultants who quit at month three usually spent more time reading reports than talking to people.
What is worth watching
- Whether your own volume closed for the period, if a threshold applies to you.
- Whether every order you expected is recorded, customer orders included.
- Who in your structure was ordering regularly and stopped. That is a reason to check in, not to chase.
- Activity, not headcount. Twenty people who order beat two hundred who registered once.
Where to find it
Volume for the current period and structure reports both live in the consultant account. The exact section names are in the account itself on faberlic.com — the interface changes and varies by country, so no walkthrough here would stay accurate.
When it does not add up
Check the period boundary first, since orders near a cycle edge may land in the period you did not expect. Then check order status. Then re-read the terms. Then contact support with your consultant number, the order number and the date.
The underlying point is simple: volume is a consequence. It grows when people like a product enough to buy it again, and no amount of report-watching creates that. The business section covers the part that does.