Nobody can quote you a single Faberlic delivery time that holds everywhere, and anyone who does is guessing. Faberlic ships to more than 40 countries, and the elapsed time between clicking confirm and holding the box is the sum of several separate things. Knowing which ones you control is more useful than any average.

The variables that actually move the number

When in the campaign you order. Catalogues change roughly every three weeks. Orders placed in the closing hours of a cycle join the busiest queue of that cycle. Orders placed early do not. This is the single largest factor most consultants ignore.

Where it is going. Distance, customs where applicable, and the local carrier network. The same order to two addresses in the same country can differ by days.

Which shipping option you picked. Pickup points, courier and postal services are different chains with different speeds — and the gap between options often exceeds the gap between destinations.

Whether every item is available. One backordered product can hold the whole parcel. Removing a doubtful item is sometimes the fastest thing you can do.

What does not affect it

Order value, your rank, and how urgently you need it. Once an order is placed, its speed is out of your hands. All the leverage sits before you confirm.

How to promise a date you can keep

  • Read the estimate the checkout gives you for your address, and quote that — not what happened last time
  • Add a buffer before repeating it to a customer. You are absorbing the risk, so absorb it deliberately
  • For anything tied to an occasion, order a full cycle ahead
  • Give a range, never a weekday. "Usually about a week" survives a delay; "Thursday" does not

When it is late

Check the order status in your account first. Most missing parcels turn out to have a perfectly ordinary status that nobody looked at. The layout of the account changes over time, so find it in the account itself on faberlic.com rather than following a description from an article.

If the status has genuinely stalled, contact Faberlic support rather than your sponsor. Your sponsor can advise; only the company can see the shipment. Have the order number and the date to hand — that conversation takes five minutes with them and considerably longer without.

Keeping a short log of order dates and arrival dates for your first few cycles gives you something better than an average: your own baseline. More on running the practical side of the business is in the business section.